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Biltmore Bank of Arizona bankers make it rain at the 10th Annual Paul’s Pay It Forward Car Wash

Did you get a chance to have your Biltmore banker wash your car? Last month, Todd Leveen, Nathaniel Spatz, Lisa Friedman, Bryan Ellisor and Desirae Outcalt traded in their business attire for some casual duds and suds.

It was all for a good cause when we volunteered for the second time at the Annual Paul’s Pay It Forward Car Wash to raise money for Big Brothers Big Sisters of Central Arizona (BBBSCA). After volunteering, our team presented a $2,500 check to BBBSCA from The Biltmore Bank of Arizona, live on air with KPHO news.


Now in its tenth year, the event, which ran for five days in October, raised well over $300,000. The funds help BBBSCA take more kids off its waiting list and match them with caring volunteer mentors in the Valley. Over 300 boys and girls are currently waiting to be matched with a big brother or big sister, and some will wait up to three years.

Besides having a great time for a fantastic cause, this event was personal for Desirae Outcalt, Vice President and Relationship Manager at The Biltmore Bank of Arizona, who was paired with a “Big Sister” when she was young.

“I grew up very poor with a single mom,” said Desirae. “My Big Sister, Shawn, was an accountant at a car dealership. The two years I spent with her were very educational, and she helped shaped me into who I am today.”


Desirae and the rest of our staff who participated in the car wash were fortunate to witness the largest personal cash donation ever made at the event. The majority of donations come from businesses, but one individual felt passionate enough about BBBSCA to donate $1,000. In addition, the Big Brothers Big Sisters Donation Center was on site to collect donations of clothing and household items. All donated items are sold through thrift stores, with the proceeds supporting operations at BBBSCA.

Our staff got a big kick out of washing not one but two Ural-4320s, a vehicle originally designed for the Russian Army for transporting cargo, people and trailers on all types of roads and terrain.


Paul’s Pay It Forward Car Wash is over (until next year), but you can still make a difference for BBBSCA by donating clothes, time and/or money. To learn more, visit


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Promotions for Desirae Outcalt, Lisa Friedman and Nathaniel Spatz

We’d like to extend our congratulations and tell you a bit more about some of our top performers who just earned promotions.


Des Outcalt

Desirae Outcalt now adds Relationship Manager to her Vice President title; we promoted Lisa Friedman to Client Relations Officer/Treasury Management Sales; and Nathaniel Spatz has worked his way up to Client Relationship Officer.

Desirae, or “Des,” as she’s known, is a familiar face to many around town. She’s been with our bank since 2006 and has taken on increasingly important roles. She’s responsible for developing and expanding client relationships, supporting our clients with a full suite of banking services and products and promoting our bank in the community.

Des is also a founding member of Suns Charities 88. In addition to offering members the opportunity to network and grow as professionals, Suns Charities 88 raises funds for Phoenix Suns Charities, which has granted more than $17 million to Arizona children’s programs since 1988. Des is also a past recipient of Arizona Business Magazine’s 40 Young Business Leaders Under 40, and she has become known in wedding circles for producing stunning bouquets made of brooches.


Lisa Friedman

Lisa Friedman started with our bank in 2013 as a personal banker and then moved to financial service representative, before her recent promotion. In her new role as Client Relations Officer/Treasury Management Sales, she will assist relationship managers by making sure our clients have easy access to our online banking platform and treasury management services.

Before she joined the Biltmore team, Lisa worked for a few big banks. The experience gave her a great foundation, but community banking offers a unique opportunity she values greatly: customer service. “I am able to help build strong client relationships and really make sure they’re successful using our treasury products with our banking platform.”

Outside of work, Lisa stays busy with her two young sons and her family’s shared passion for sports. They enjoy watching football and baseball, and Lisa says that spring training is something she looks forward to all year.


Nathaniel Spatz

Nathaniel Spatz joined our bank in 2015 as an underwriter. In his new role, he will assist management to research and develop new customer relationships, not just for The Biltmore Bank of Arizona, but for Grandpoint Bank and its other division banks as well.

Always a hard worker, Nathaniel earned his undergraduate and graduate degrees simultaneously, while also working as the assistant to the CFO of a community bank. Once he started his full-time banking career, he was given a senior title by age 28. Nathaniel is a member of the Risk Management Association, and he spends one night a week giving a Bible study lecture through Community Bible Study. His other interests include reading political thrillers, playing tennis and hitting the gym.