Category Archives: Grandpoint Bank

Grandpoint Bank donates $10,000 to U.S. Vets

U.S. Vets intranet

Members of our Grandpoint Bank family, which includes the Biltmore Bank of Arizona, recently toured the Long Beach campus of U.S. Vets, an organization dedicated to helping veterans and their families make a successful transition to civilian life by providing housing, counseling, career development and comprehensive support. Our visit included the presentation of a $10,000 donation to the organization.

According to U.S. Vets, about 50,000 vets in our nation are homeless – men and women who have served valiantly for our country and now find themselves sleeping on the streets.

“Beyond the essentials, what I saw during our visit is that U.S. Vets is giving veterans back their self-respect,” says Darlene Esquerra, Senior Vice President & Community Development Office of Grandpoint Bank. “Everyone is treated with kindness by staff members and volunteers, who, in many cases, have had the same experiences as the veterans.”

U.S. Vets is the largest organization of its kind addressing the needs of homeless and at-risk veterans and their families in the U.S. Their Long Beach facility is located on 25 acres of former Naval housing and offers a variety of permanent and transitional housing – including a building for women veterans with up to two children and housing for homeless vets — dining facilities, community center, clinic, classrooms, recreational facilities and even an urban forest where residents can pick fruits and vegetables.

“Grandpoint Bank’s support of our programs across Southern California makes it possible for us to fill the gaps and really meet the unique needs of each one of the veterans we serve,” said Laney Kapgan, Vice President of Development and Communications for U.S. Vets. “With more service men and women coming home than ever before, this investment will help us continue to expand not only housing but also key employment and mental health programs for our veterans.”

Grandpoint was introduced to U.S. Vets through our Executive Vice President and CCO Mark Phillips, who struck up a conversation with U.S. Vets National Director of Programs, Larry Williams, on an airplane. Mark was so impressed with the program, he referred the information for consideration as a Grandpoint Bank Community Reinvestment Act-qualified donation. The rest, as they say, is history.

You can find more information about U.S. Vets on their website usvetsinc.org.

As we observe Veteran’s Day this year, we’re proud to salute U.S. Vets for helping so many vets and their families, and we thank all the members of our armed services, past and present, for their dedication and selflessness.

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Roger M. Laverty Named President of Grandpoint Bank

grandpoint_rocky_laverty_993_cropPlease join us in welcoming the new president of Grandpoint Bank, (of which The Biltmore Bank of Arizona is a division) Roger M. “Rocky” Laverty. Rocky, a member of the Bank’s board of directors since its inception in 2010, has a distinguished business career, most recently serving as President and Chief Executive Officer of Farmer Bros. Co. He is also the former President and CEO of Smart & Final, Inc. and Diedrich Coffee, Inc., and he was a founding member and Chairman and CEO of Prime Advantage, Inc.

“Rocky is a remarkable businessman, and we are fortunate to have his leadership in guiding our bank’s growth across all of our markets,” says Don M. Griffith, Chairman and CEO of Grandpoint Capital, Inc., and Grandpoint Bank. “I’ve known Rocky for years, and his business acumen, his ability to identify and cultivate strategic growth opportunities and his track record of building successful businesses will be a tremendous benefit to Grandpoint.”

Rocky will remain on the bank’s board of directors.

“I’ve had the opportunity to be part of the bank’s growth as a member of the board,” says Rocky. “It is now exciting to be on the frontlines, working with an exceptionally talented group of regional executives and their teams. I’m looking forward to contributing the experience I’ve garnered over the course of my career to support the bank’s internal growth and develop new product strategies.”

Rocky is a member of the Board of Trustees for Children’s Bureauscreen-shot-2016-09-13-at-11-07-51-am and for the Jean Perkins Scholarship Foundation,screen-shot-2016-09-13-at-11-07-51-am which provides college scholarships to children of LA County Sheriff Deputies. He also serves on the board of the Jimmy Miller Memorial Foundation,screen-shot-2016-09-13-at-11-07-51-am which provides ocean therapy to wounded warriors and veterans as well as at-risk youth.

Rocky attended Stanford University and Stanford Law School.

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screen-shot-2016-09-13-at-11-07-51-am Linking to Non-Biltmore Bank Websites

This icon appears next to every link that directs to a third party website not affiliated with Biltmore Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Biltmore Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Biltmore Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Grandpoint Bank Promotes Karen McGuire to Executive Vice President

karen-mcguireCongratulations to Karen McGuire, manager of Grandpoint Bank’s Construction Lending Department, who just earned a well-deserved promotion to Executive Vice President.

Karen is responsible for helping Grandpoint Bank and our divisions, The Biltmore Bank of ArizonaBank of Tucson and Regents Bank, expand our construction lending loan portfolio. She is based at Grandpoint’s Irvine office and oversees a seasoned and talented construction lending staff. Her duties include analyzing and underwriting all of the bank’s construction loan requests. This includes evaluating both standard and complex construction loan transactions, interfacing with clients, handling the construction loan disbursements once a loan is approved and visiting project sites.

According to Karen, currently, the demand for construction lending for multifamily properties is especially strong throughout the nation. In the markets that Grandpoint Bank and our divisions serve, Karen says the strongest demand is coming from Los Angeles and the Portland, Oregon/ Vancouver, Washington market. Karen’s team is also currently seeing a lot of lending activity and demand from the hospitality and single family real estate sectors in many of the bank’s existing markets.

Karen’s best advice for would-be loan applicants? If you’re looking for construction financing, start the loan application process sooner rather than later.  Assuming your loan application is complete, the approval process can be as short as 60 days, but compiling a complete loan application can take longer than many people anticipate due to the additional amounts of information and analysis required.

Your local relationship manager, along with Karen and her staff, will work with you to help you understand what is needed and what to include in your application. You’ll also benefit from the incredible depth of experience our loan underwriters have and can contribute to your construction project and process. You can depend on our team to bring a sophisticated understanding to your objectives and the business of construction.

“My team and I don’t consider our work done once a loan is approved,” says Karen. “Someone from our construction lending team will go to the building site once every two to three months so that we continue to understand not only the project but also our clients’ needs and achievements.”

Karen counts the AC Hotel Tucson by Marriott (currently under construction) as one of her most notable construction loans to date. Though it was a complex project, involving two different loans and some required environmental remediation, the loan was ultimately closed based in large part on the entire team’s “can-do” attitude. The 136-room hotel with 5,000-square-feet of ground floor retail will soon give new life to the intersection of Fifth Avenue and Broadway in downtown Tucson.

“We are very fortunate to have Karen and her staff, all of whom have considerable previous experience in complex structured financing,” said Mark Phillips, Executive Vice President & Chief Credit Officer of Grandpoint Capital. “When Karen started with us, we had one construction loan on the books. Now we’re making construction loans in three states, with loans amounts up to $40 million and greater.”

For more information about construction loans, please contact your local banking office, your relationship manager or Karen McGuire at 949-483-8388.

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Government Guaranteed Loans and Helping Businesses Grow

leticia-scearce_biltmore-bankSecuring a business loan can be vital to a company’s growth or even survival. Senior Vice President Leticia Scearce, head of Grandpoint’s Government Guaranteed Lending division, shares some great loan options that are available through various government programs which can be facilitated by the Bank and its divisions, The Biltmore Bank of Arizona, Bank of Tucson and Regents Bank.

Q: What should people know about the government guaranteed lending programs that are available?

LS: Government guaranteed loans are there to help small- and medium-sized businesses, since these loans require less cash investment up front and offer longer loan terms. Government guaranteed loans can help bridge the gap for small- and medium-sized businesses that otherwise would not have access to capital.  Also, many businesses that could qualify for conventional loans opt for government guaranteed loans instead because they require less money down and have longer terms. When opting for guaranteed loans, clients usually pay two percent more in fees for 10 to 15 percent cash down versus the 30 percent down for conventional loans.

The most well-known government guaranteed loan programs are those offered by the Small Business Administration (SBA) loans.  These loan programs can include financing for owner-occupied real estate purchase or construction, refinance, equipment, business acquisition, exporting and short term working capital (revolving lines of credit).

Another very attractive loan program is available through the United States Department of Agriculture (USDA).  Eligible USDA loans can be for real estate and equipment (including renewable energy projects) in rural or farming areas and can have a loan term up to 30 years. In addition, there are a few subprograms under the USDA loan program umbrella that allow us to finance projects in urban areas that have a local foods component – food manufacturing, distribution, retail, etc. The USDA loan product is attractive because it offers the longest term of the government guaranteed loan programs; is more flexible in pricing and prepayment penalties; has less oversight with franchises and dealer agreements; and has less regulation overall. It needs to be mentioned that even though the program is offered under the U.S. Department of Agriculture, the financing of eligible projects / properties under this program do not need to be agriculture related.  Rather, its availability is contingent on the current population levels of a specific census tract in which the business or property will be located.

Q: What is the current status of government guaranteed lending?

LS: We’re hitting record levels of government guaranteed lending as the economy is improving. One reason is that the banks’ lending standards for conventional loans haven’t changed much since the recession, which makes guaranteed loans more attainable and attractive.

Q: Have you seen any big changes in the government guaranteed lending programs that business owners should know about?

LS: We saw a big change recently in the SBA 504 program. This product offers low cash down and a 20-year fixed rate on the client’s second loan, which is financed by the SBA. The agency now allows the client to refinance existing loans on owner-occupied real estate and allows some cash out provisions, helping the small business owner access capital for long-term working capital.

Q: How do the members of the government guaranteed lending program for Grandpoint Bank and its divisions work together to assist clients?

LS: We are tasked with helping all our regions expand our government guaranteed lending, which is a combination of SBA loans, USDA loans and export loans. I’m based in Phoenix at The Biltmore Bank of Arizona, along with Debbie Lindsay, our loan administrator. My team’s loan specialist/underwriter, Marchette Wesley, and portfolio servicer, Hector Palomares, are in California, and I travel to our offices throughout Arizona, California and Washington to train our staff about our guaranteed loan platform.  We assist our relationship managers in deepening their knowledge base with the different loan products we have available. We also train our credit staff so they can recognize when a conventional loan isn’t suited for a client and a government guaranteed loan could offer a great alternative.

Mark Phillips, Grandpoint Capital’s chief credit officer, and David Ross, Grandpoint Bank’s chief credit officer, and our regional bank presidents have been very supportive of our division and expansion.

Q: How is Grandpoint Bank, and its divisions, differentiating itself in this type of lending?

LS: Our Southern California and Vancouver, Washington markets do a lot of export business, so with our large geographic footprint and sizable lending capacity, we can target more middle market customers.   In Arizona, we have more rural opportunities, and thus the USDA programs are a great fit. We are already one of the top lenders in the state for USDA loans.  We are looking forward to expanding our footprint in USDA lending in all of our markets.   Seventy to 90 percent of government guaranteed loans don’t count against a bank’s legal lending limits, so we have more capacity to service larger companies as well.

Q: How did your career lead you to becoming the head of the government guaranteed lending division?

LS: I was drawn to SBA lending in 2007 when I was working in commercial lending at a community bank here in Scottsdale. I further progressed into this niche lending sector during the recession when the credit markets froze and guaranteed loans became even more essential. When I joined The Biltmore Bank of Arizona in 2011, I helped established the SBA department, and a year later I pushed for expansion into other government guaranteed loan programs such as USDA loans and export financing.  A diverse, more inclusive platform was important to our brand and to our customer base, and I was fortunate that key management at Biltmore trusted and supported my recommendations. In 2012, Biltmore Bank was acquired by Grandpoint Bank, and with the backing of a larger bank, it allowed us to expand our lending efforts even further.  Personally, Grandpoint gave me access to a larger platform with great management resources to help expand and develop this lending niche. Prior to the acquisition, our government guaranteed lending activity was small, but many of the banks acquired by Grandpoint around the same time had SBA loan portfolios, so my servicing and liquidation role increased. Soon thereafter, our senior management team decided to expand this niche of lending for the whole family of banks. I’m pleased to have a very amazing team. We all have to stay up to date on policies and procedures for all of these programs. This type of lending makes you a better banker, because it requires a complex level of understanding and mastery of detail; it makes you sharper.

Q: Are you involved in any civic work?

LS: I serve on the City of Phoenix Investment Advisory Board, which advises the city on its entire investment portfolio.

Q: What do you like to do for fun?

LS: My husband and I are into cycling, and I love to hike. I also enjoy cooking and baking, and I’m a wine connoisseur. We have visited more than 100 wineries, and I’d love to become a sommelier someday. More immediately, I’d like to look at growth and loan opportunities in the wine industries throughout the various regions we serve. I also enjoy reading, gardening, and I am a big tennis fan!

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We’re Working with You to Battle Cyber Crime

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Since 2013, cyber criminals have attacked over 22,000 businesses via business email scams with losses totaling over $3.1 billion. Businesses of any size are vulnerable. Experts estimate that 80% of cyber attacks are avoidable through basic cyber hygiene.  By implementing a variety of safety and prevention measures, you can significantly reduce the chances of your business suffering losses due to cyber crime.

To help businesses understand the risks and the ways they can help protect themselves from this growing threat, we recently sponsored a cyber security seminar at Arizona Small Business Association’s Friday, Sept. 30 meeting. We want to share a few of the key takeaways from our panel of experts in law enforcement, information security and insurance. Here’s what we learned from Howard Miller, CRM, CIC, of L/B/W Insurance and Financial Services, and Chuck Matthews and Robert Meshinsky of WGM Associates.

  • Employee training throughout your organization is critical. Make sure you have clear policies about cyber security and that they are clearly communicated to your staff, contractors and anyone else who has the ability to expose your company to risk. Educate all of your employees about the risks of clicking on links in emails and sharing business information via phone or email with people they don’t know or trust.
  • Limit access to software to employees who really need it and make sure that each employee has their own log-in (don’t have employees share log-ins) so you can track activity back to a specific person.
  • Keep software updated regularly. Cyber thieves exploit vulnerabilities in older versions of software.
  • Use two-factor authentication to access your internet email and other sensitive applications such as online banking. Two-factor authentication requires you to use a one-time password in addition to your regular password, making it more difficult for hackers to hack.
  • Make sure your back-up files are capturing all of your critical data and that your employees are following your prescribed protocol for backing up their files. Also make sure you are backing up your files in a different physical location so you can use them in the event of a natural disaster.
  • Look at your third party vendor contracts to understand what cyber risk you might assume through your relationship with that vendor, particularly with cloud providers who typically accept little, if any, liability associated with cyber crime.
  • Take information security as seriously as operations and finance.
  • Create a VPN (virtual private network) to secure communications to your business network that are initiated by authorized employees using devices outside of your network.
  • Secure your wi-fi with a password and encryption.
  • Use different passwords for different sites and make them long and complex.
  • Check any existing cyber security insurance you may have to look for gaps or exclusions in the coverage. Business interruption is typically limited to physical causes so most insurance won’t cover business interruption due to a cyber attack.
  • Before your business is targeted by cyber criminals, establish a relationship with your local FBI office. They’re the lead federal agency for investigating these kinds of attacks.

For banking (online as well as offline), the following recommendations were made:

  • Use dual control for all ACH and wire transfers. Dual control means that another person or account has to authorize a transfer in addition to the person who initiates it.
  • Never trust wire instructions or other funds transfer instructions sent via email. Always call the person or company to verify the instructions.
  • Set up alerts that automatically notify you about log-ins, password changes, transfers, etc. This way if an unauthorized change is made, you know and can respond quickly.
  • Use Trusteer Rapport software (available free) to provide a secure web channel between your computer and the bank’s online banking site.
  • Use our ACH Fraud Protection Service, which enables business clients to review ACH transactions before they are complete and to choose to pay or return each item.
  • Use ACH blocks or restrictions, if you know you won’t be using these electronic payments, or if you want to limit ACH withdrawals to only specific vendors.

To address the risks of funds transfer fraud and cyber deception, our bank has also introduced a new way for our business banking clients to protect themselves through a first-of-its-kind cyber insurance group policy. The policy provides gap insurance, since most cyber crime insurance policies don’t cover losses for money sent out of a business banking account “voluntarily;” that is, when someone in your firm is tricked into sending funds to a cyber criminal posing as a trusted colleague or vendor. For more information on this policy, please visit grandpointinsurance.com.

Insurance Products are:
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Insurance Products are offered through Grandpoint Insurance Services, Inc., a non-bank insurance agency affiliate of Grandpoint Bank, and facilitated through LBW Insurance & Financial Services, Inc., an unaffiliated insurance agency.

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Introducing Our New Multifamily Lending Division

kim-karen-croppedWe’re happy to announce that we have expanded our service offerings once again.

Multifamily properties represent an important part of the housing market, especially as cities become denser and land constrained. Grandpoint Bank and its divisions, The Biltmore Bank of Arizona, Bank of Tucson and Regents Bank, now has a multifamily lending division, managed by Senior Vice President Karen Kim.

According to Karen, 2016 is expected to be another good year for the multifamily sector due to favorable demographic trends and economic growth, based on the Multifamily Outlook study completed by Freddie Mac.

“Demographically, the strong multifamily market is further bolstered by Millennials and empty nesters, who are increasingly choosing multifamily over single-family residences in many cities,” Karen says.

Karen’s multifamily lending team is comprised of experts in multifamily lending who have previously worked at institutions that have produced a large volume of multifamily portfolios for the past two decades or more.

Multifamily property owners and investors can access three-, five- and on a very limited basis, seven-year hybrid loans from our bank, as well as a six-month ARM loans. Qualifying properties include five or more units in Class A or B buildings, with Class C-type properties considered on a deal-by-deal basis. As portfolio lenders — meaning most of these loans remain with our bank — we have more control over our products and pricing, which is a huge advantage.

We’re working with a network of seasoned mortgage brokers throughout the markets we serve to educate them about how Grandpoint Bank and its divisions can help their clients finance or refinance properties up to approximately $15 million in loan value. Karen and her team are currently cultivating additional mortgage broker relationships in Greater Los Angeles area, San Diego County, Ventura County, Orange County, Portland, Vancouver, WA, Greater Phoenix area and Tucson.

Please contact Karen to inquire about becoming an approved broker with Grandpoint Bank.  You can also ask her to connect you to an approved broker already working with Grandpoint Bank.

Karen H. Kim, SVP, Multi-Family Lending Manager kkim@grandpointbank.com or (213) 542-2727.

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Inside Tucson Business Article – Cyber Insurance: A Necessity in the Digital Age

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Linda Drake

Thank you to article author Linda Drake of Trailblazer Advisors and to Inside Tucson Business for allowing us to republish this article on our blog. Client Cyber Crime Insurance is available to all business customers of Grandpoint Bank and its divisions, The Biltmore Bank of Arizona, Bank of Tucson and Regents Bank.

Read the original article here:
http://www.insidetucsonbusiness.com/business_chatter/cyber-insurance-a-necessity-in-the-digital-age/article_3bbe8650-4f93-11e6-a8b2-8baff37c26c2.html↗

Whether you are a business large or small, old or new, the dangers of a cyber breach are lurking. The truth is that all businesses today are digital in one form or another. It is the age of the Internet of Everything! Cloud computing is the basis of almost all transactions and with every touch of the keyboard or data entry, there is an attached risk of a breach. And with that breach, comes the liability that might not just be disruptive to your business; it could be devastating.

The costs of a breach can be enormous. (Imagine losing a major bank transfer or assuming a loss of $10,000 for each cyber-security infraction.) By the way, your attacker can come from the outside or inside, as 70 percent of breaches are initiated by employees or former employees.

So what this thing called cyber insurance? Cyber insurance arose out of the traditional Errors and Omissions (E&O) coverage known to most businesses. Over time coverage was extended to viruses, data corruption to connected client systems, or damage affecting customers. Generally, early adopters were technology-based companies.

More than a decade ago, network security policies expanded to include breaches of confidential information. At that point, the retail segment adopted cyber insurance on a wide scale.

Coverage for any business could be simple or complex. The determining factor is an employer’s decision on degree of acceptable risk. Let’s take the simple first.

The Bank of Tucson, through Grandpoint Insurance Services, now offers cyber insurance coverage for its customers at a nominal cost. The coverage for business accounts protects against losses for funds transfer fraud (when someone impersonates your company for a funds transfer) and cyber deception (when a criminal pretends to be your vendor employee or client and gets you to transfer money to them). Mike Hannley, president of Bank of Tucson, announced the new product in the last month. Mike commented, “Internet criminals do not use guns for illicit gain, but they gladly use your computer and network for paydays!”

Let’s take a look at broader, more complex cyber insurance. That kind of cyber insurance may have several parts:

Network Security: Your network has failed in some form. It could be that someone is trying to shut down your network to in an effort to stop you from conducting business. Or, you’ve just experienced a data breach, some form of extortion, or tapped your system to advance a virus to all of your connected transmissions.

Privacy: Privacy is huge and does not necessarily have to be connected to a system failure. There are many known cases of information of physical records that are not properly disposed of, including human errors (think of a lost laptop with an easily penetrated passcode) or a hard drive with customer records that somehow got into the wrong hands.

Media Liability:  This aspect covers advertising injury claims like copyright, libel and slander. Coverage may extend to offline content as well.

Digging deeper, network security and privacy liability policies covers first and third party liabilities. First party means the direct costs of responding to a breach; third party means it applies when people sue or make claims against you.

First party inclusions: 

Costs of notifying anyone attached to the breach

Loss of profits and business interruption

Legal advice and regulatory obligations

Public relations expenses

Third party inclusions:

Regulatory fines and penalties

Damage and judgments related to the breach

Legal expenses

Costs of responding to regulatory inquiries

According to Jack Clements, CPA at the Clements Agency, “Every company, large or small, should at least consider cyber Insurance. There are so many examples of exposure to loss that it is difficult to list them all; some exposures are unique to certain types of businesses.”

“And don’t forget about controls; they are critical,” Jack continued. “In broad policies, premiums are based upon the quality of your controls. Many companies believe that their controls are so strong, that it can never happen to them. Believe me, it can and it will.”

Another aspect of this discussion is commonly known as “Social Engineering” or “Duping.” This is a scheme where a seemingly legitimate email is sent to you asking for money or confidential information. It happens all the time. Jack added, “In fact, an attempt was made on our office this week. We received a business email from my brother, with whom we do business, asking for a wire transfer. When we called him, we learned that it was completely fraudulent. Had we complied, the transaction would not have been covered by our Cyber Policy, since we willingly sent the money. We would, however, have been covered by the Social Engineering endorsement that we have on our package policy. Just another area to think about.”

Linda Drake is a 25-year, seasoned global entrepreneur, corporate executive, author and Certified Professional & Executive Coach. 

For more information on the Client Cyber Crime Insurance, visit www.grandpointinsurance.com (California Insurance License #0K82434).

Insurance Products are:
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Insurance Products are offered through Grandpoint Insurance Services, Inc., a non-bank insurance agency affiliate of Grandpoint Bank, and facilitated through LBW Insurance & Financial Services, Inc., an unaffiliated insurance agency.

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↗ Linking to Non-Biltmore Bank Websites

This icon appears next to every link that directs to a third party website not affiliated with Biltmore Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Biltmore Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Biltmore Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Ninth Consecutive Quarter of BauerFinancial 5-Star Rating for Grandpoint Bank and its Divisions

5starjun15We’re happy to report that Grandpoint Bank and its divisions, The Biltmore Bank of ArizonaBank of Tucson, and Regents Bank received a ninth consecutive 5-Star rating for strength, stability and soundness from independent rating and research firm BauerFinancial↗. The five star rating, which was based on June 30, 2015 financial data, goes only to banks that are considered the strongest in the nation.

Government regulators refer thousands of individuals seeking information about banks and credit unions to BauerFinancial each year. BauerFinancial is regarded as “the nation’s bank rating service,” and banks cannot pay to be rated nor opt out of being rated. Ratings, which range from zero to five stars, are determined by a rigorous assessment of a bank’s capital strength, asset quality and profitability, using quarterly financial reports filed with the government by each bank, with historical comparison for consistency.

We’re pleased to provide one more assurance to our clients that we are a fiscally-sound financial institution, and we hope that our personal touch and community focus further enhance your banking experience.

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↗ Linking to Non-Biltmore Bank Websites

This icon appears next to every link that directs to a third party website not affiliated with Biltmore Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Biltmore Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Biltmore Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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