Monthly Archives: November 2017


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With cooler days and falling leaves, we know another year is soon behind us. But first, we gather to celebrate, count our blessings and reflect. Thanksgiving is unlike any other holiday we celebrate. It’s a day to gather with those we love and the friends we hold dear; a day to share a meal and to share each other’s company.

Whether your Thanksgiving celebration is near or far, large or small, we at Biltmore Bank wish you a wonderful day, filled with cheer and the warmth of the holiday season.



Biltmore Bank of Arizona bankers make it rain at the 10th Annual Paul’s Pay It Forward Car Wash

Did you get a chance to have your Biltmore banker wash your car? Last month, Todd Leveen, Nathaniel Spatz, Lisa Friedman, Bryan Ellisor and Desirae Outcalt traded in their business attire for some casual duds and suds.

It was all for a good cause when we volunteered for the second time at the Annual Paul’s Pay It Forward Car Wash to raise money for Big Brothers Big Sisters of Central Arizona (BBBSCA). After volunteering, our team presented a $2,500 check to BBBSCA from The Biltmore Bank of Arizona, live on air with KPHO news.


Now in its tenth year, the event, which ran for five days in October, raised well over $300,000. The funds help BBBSCA take more kids off its waiting list and match them with caring volunteer mentors in the Valley. Over 300 boys and girls are currently waiting to be matched with a big brother or big sister, and some will wait up to three years.

Besides having a great time for a fantastic cause, this event was personal for Desirae Outcalt, Vice President and Relationship Manager at The Biltmore Bank of Arizona, who was paired with a “Big Sister” when she was young.

“I grew up very poor with a single mom,” said Desirae. “My Big Sister, Shawn, was an accountant at a car dealership. The two years I spent with her were very educational, and she helped shaped me into who I am today.”


Desirae and the rest of our staff who participated in the car wash were fortunate to witness the largest personal cash donation ever made at the event. The majority of donations come from businesses, but one individual felt passionate enough about BBBSCA to donate $1,000. In addition, the Big Brothers Big Sisters Donation Center was on site to collect donations of clothing and household items. All donated items are sold through thrift stores, with the proceeds supporting operations at BBBSCA.

Our staff got a big kick out of washing not one but two Ural-4320s, a vehicle originally designed for the Russian Army for transporting cargo, people and trailers on all types of roads and terrain.


Paul’s Pay It Forward Car Wash is over (until next year), but you can still make a difference for BBBSCA by donating clothes, time and/or money. To learn more, visit


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Grandpoint Bank donates $10,000 to U.S. Vets

U.S. Vets intranet

Members of our Grandpoint Bank family, which includes the Biltmore Bank of Arizona, recently toured the Long Beach campus of U.S. Vets, an organization dedicated to helping veterans and their families make a successful transition to civilian life by providing housing, counseling, career development and comprehensive support. Our visit included the presentation of a $10,000 donation to the organization.

According to U.S. Vets, about 50,000 vets in our nation are homeless – men and women who have served valiantly for our country and now find themselves sleeping on the streets.

“Beyond the essentials, what I saw during our visit is that U.S. Vets is giving veterans back their self-respect,” says Darlene Esquerra, Senior Vice President & Community Development Office of Grandpoint Bank. “Everyone is treated with kindness by staff members and volunteers, who, in many cases, have had the same experiences as the veterans.”

U.S. Vets is the largest organization of its kind addressing the needs of homeless and at-risk veterans and their families in the U.S. Their Long Beach facility is located on 25 acres of former Naval housing and offers a variety of permanent and transitional housing – including a building for women veterans with up to two children and housing for homeless vets — dining facilities, community center, clinic, classrooms, recreational facilities and even an urban forest where residents can pick fruits and vegetables.

“Grandpoint Bank’s support of our programs across Southern California makes it possible for us to fill the gaps and really meet the unique needs of each one of the veterans we serve,” said Laney Kapgan, Vice President of Development and Communications for U.S. Vets. “With more service men and women coming home than ever before, this investment will help us continue to expand not only housing but also key employment and mental health programs for our veterans.”

Grandpoint was introduced to U.S. Vets through our Executive Vice President and CCO Mark Phillips, who struck up a conversation with U.S. Vets National Director of Programs, Larry Williams, on an airplane. Mark was so impressed with the program, he referred the information for consideration as a Grandpoint Bank Community Reinvestment Act-qualified donation. The rest, as they say, is history.

You can find more information about U.S. Vets on their website

As we observe Veteran’s Day this year, we’re proud to salute U.S. Vets for helping so many vets and their families, and we thank all the members of our armed services, past and present, for their dedication and selflessness.