Monthly Archives: August 2015

Nine Tips for Better Cyber Security

cyber4

Our Increasing dependence on information technology and networks has brought tremendous efficiency to our work and personal lives, but with these efficiencies come risks; particularly risks from cybercrime. According to an October 2014 independent study conducted by Ponemon Institute, the percentage of businesses impacted by malware and other kinds of cyber fraud is up 144 percent, and a survey by Experian↗ found that 60 percent of small businesses that suffer a cyber attack are out of business within one year due to the costs of customer notification, lawsuits, etc. Small and medium-sized businesses can be especially vulnerable since they often do not have the same level of resources as larger companies to defend their information technology systems and track their financial transactions on a frequent or daily basis. While protecting your business against cyber criminals may require a combination of special resources and a change in workplace procedures, here are a few basic steps that you can take at work and at home to reduce your risk of being hacked, spoofed, falling victim to computer viruses and Trojan horses or having your identity stolen.

  1. Keep your computer secure. Install and run anti-virus and anti-spyware and make sure you keep these up to date to protect against new threats. Use the latest versions of Internet browsers, such as Firefox, Google Chrome and Internet Explorer, and make sure your operating system and applications are updated regularly.
  2. Use a separate, dedicated computer for online banking – this decreases your chance of infection with malware because you are unlikely to encounter these programs on trusted banking sites. Do not use this computer for general web browsing and email.
  3. Never share usernames and passwords –use strong passwords with a combination of lower and upper case letters, numbers and symbols, and change your passwords if you suspect they could have been compromised. Use different passwords for the main applications you use. For example, your online banking password should be different than your email password.
  4. Use email safely. Don’t click on links within your email – instead, open your browser and search for the company that supposedly sent the link. Be cautious about opening attachments or downloading files from unfamiliar sources. These files can contain viruses or other software that can jeopardize your computer’s security.
  5. Don’t give out personal information over the phone or via email unless you have initiated the contact. Even if the email looks like it’s coming from someone you know, the person’s email may have been hacked.
  6. Never use unprotected Internet connections – In addition to using only secure connections, make sure websites asking for sensitive information are secure. These websites will show up in your browser with a lock icon in its toolbar that, when clicked, should display an info sheet, including the company’s name. Also, the URL should start with “https” instead of “http.”
  7. Educate your employees, family, housemates or anyone else who has access to your computer network and/or your financial information about cyber security best practices. You should also discuss monitoring account information and billing statements regularly for unauthorized charges and withdrawals.
  8. Do not keep your passwords on your computer in a Word document. While this practice is convenient for cutting and pasting and may protect against key logging software that can grab your keystrokes, this technique leaves the user vulnerable to clipboard loggers that capture the contents of the clipboard. Documents on your computer, even when password protected, are also vulnerable to skilled hackers. A better idea is to use a password manager program – some of which are free. PCMag.com offers an overview of these programs here.↗
  9. Ask your bank what they are doing to assist you in cyber fraud prevention. At The Biltmore Bank of Arizona, our online banking platform offers tools, such as Trusteer Rapport,↗ which works alongside your current security software to add protection and decrease your susceptibility to criminal behavior, protecting you and your business from threats your antivirus cannot. We also offer features like Security and Transaction Alerts that can help clients protect themselves from fraud. Businesses using online banking also have access to security features such as dual control and user limits, along with Treasury Management products like ACH Fraud Protection, Positive Pay, and out-of-band authentication and secure access codes to protect ACH and wire transactions. And, we continually invest in back office resources to help detect potentially fraudulent transactions.

screen-shot-2016-09-28-at-7-28-21-pm


↗ Linking to Non-Biltmore Bank Websites

This icon appears next to every link that directs to a third party website not affiliated with Biltmore Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Biltmore Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Biltmore Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

Meet Desirae Outcalt, The Biltmore Bank of Arizona’s “Who’s Who” in Business

Screen Shot 2015-06-06 at 2.26.19 PM

Did Arizona Republic’s Who’s Who in Business profile “Bulldog in Heels,” catch your attention? We are proud to say that “bulldog” is our very own Desirae Outcalt!

In case you missed it, check out The Arizona Republic website for the full story↗ about our very accomplished vice president and client relations officer.

We’ve pulled out a few highlights to entice you:

  • Des worked her way up in the banking industry, starting as a part-time teller.
  • Des stands at 5’10” and loves to wear high heels. Having this leg (and heel) up helped her feel more confident that no one was talking down to her when she was starting her career.
  • She loves to plan and execute weddings, helping with everything from making dresses to catering. As if her duties at our bank didn’t keep her busy enough, she’s also launching a bridal bouquet business, making the bouquets with antique broaches.
  • Des and her husband met when she was 14 years old.
  • Growing up with a single, drug-addicted parent may doom some children to follow in those same footsteps, but not Des. She’s parlayed her determination to create a better life for herself into a happy marriage and successful career.
  • As quoted by The Arizona Republic, “As long as I carry myself with respect and dignity and am confident with what I have to say, obstacles are easy to overcome,” she says. “I’m a bulldog. I don’t let stuff bother me and I go after it.”

You can learn more about Des on The Arizona Republic’s website, or you may prefer to chat with her in person. She’s not hard to find. You might be able to track her down at her desk, but she’s more likely out meeting with Phoenix-area businesses or attending business association events in our community. Look for the tall, determined woman in heels!

We’re glad to have this dynamic business woman on our Biltmore Bank of Arizona leadership team.

screen-shot-2016-09-28-at-7-28-21-pm


↗ Linking to Non-Biltmore Bank Websites

This icon appears next to every link that directs to a third party website not affiliated with Biltmore Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Biltmore Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Biltmore Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.