Jan Lorenzen Takes Over a New Position at The Biltmore Bank of Arizona
If you’re wondering where Biltmore Bank of Arizona teller Jan Lorenzen went to, well, this grandma of four has a new trick up her sleeve.
You may not see her sitting behind the counter anymore when you walk into the bank, but Jan is still an important part of our team. She’s made the move from operations into our loan servicing department.
Jan now assists us with our purchased residential mortgage portfolio – she reviews the files for appropriate disclosures and other information we need collected and reviewed from our mortgage banking relationships. In addition, Jan also assists our Phoenix commercial customers with their loan servicing needs to ensure that the bank provides the customer service they have come to expect.
After working as a teller and in back office operations, Jan was eager to expand her scope of knowledge. Her experience on our wire desk and other operational functions will translate well into her new role, but she’ll hone new skills as well.
Jan is an Arizona native who has lived in the Phoenix area since 1983 and who has been with us at The Biltmore Bank of Arizona since 2006. Thanks for all your hard work and dedication, Jan!