We’re Storing Up for Vegas – Self Storage Association’s Fall Conference & Trade Show

Self-storage Tiffany, Devin, Nathaniel, Ryan

We’re looking forward to our second year at the Self Storage Association’s Fall Conference & Trade Show. For any of our clients and friends attending, please come see us at Booth 732 at Caesar’s Palace in Las Vegas on September sixth and seventh.

Biltmore Bank of Arizona is committed to deepening our ties in this industry, because Arizonans need a bank that understands self storage. The Arizona Self Storage Association estimates 950 self-storage facilities in our state, with more than half of those located in the Valley.

Through our work over the years with business owners, trade organizations and investors who are seeking information on financing options in the self-storage industry, we’ve developed specialized knowledge. Maintaining memberships with the Arizona Self Storage Association and the nationwide Self Storage Association helps us expand our knowledge and resources.

At the upcoming Fall Conference, we’re looking forward to hearing from keynote speaker Dave Rogers of Life Storage, who engineered Sovran Self Storage’s acquisition of more than 80 properties for more than $1.3 billion.

The tradeshow component of the conference will feature “the best and most innovative products and services that you need to develop, build, and operate your self storage business.” The programming portion includes a self storage economic summit and sessions on auditing, revenue management, real estate, technology and more.

This conference promises to be jam-packed with valuable information. Please make time to stop by and say hello to some friendly faces at booth 732 and look for our representatives at the educational presentations.

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Our 2017 Most Influential Woman in Arizona Business

Outcalt Desirae 2017 High Res croppedKnow who has a “hard-earned track record of professional excellence, leadership, innovation and community impact?” Our very own vice president and relationship manager, Desirae Outcalt, that’s who!

Desirae was recently selected to be part of a tremendously distinguished group of 41 women who make up AZBusiness Magazine’s Most Influential Women in Arizona Business Honorary Class of 2017.

Considered a lifetime honor, AZBusiness Magazine sorts through approximately 1000 candidates to select the most deserving influential women. While the public is invited to nominate women, the decisions and some of the nominations (including Desirae’s) are made by the magazine’s staff.

Other honorees this year include the Mayor of Gilbert, a CEO of an aerospace company, tribal leaders, an Olympic champion, a chief of police, a leader whose company took off after she appeared on “Shark Tank” and many other stand-outs. AZ Business Magazine is gradually posting profiles about each honoree on the AZ Big Media website.

When asked by AZBusiness Magazine about her best decision, Des said, “I realized early in my career that the best way to learn is never to say ‘no.’ It requires stepping outside your comfort zone, both in what you think you know and what you think you can do.”

The Most Influential Women in Arizona Business will be honored at a reception during the evening August 23 at Chateau Luxe.

Please join us in congratulating Desirae, and be sure to check out the full list of honorees in the July/August issue of AZBusiness Magazine to see whether other influential women you know have been spotlighted yet.

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Happy Independence Day

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In observance of our nation’s birthday, we wish everyone a happy 4th of July.

In honor of the holiday, we’d like to share some history about the American flag with you from usa-flag-site.org↗:

On January 1, 1776, the Continental Army was reorganized in accordance with a Congressional resolution which placed American forces under George Washington’s control. On that New Year’s Day the Continental Army was laying siege to Boston which had been taken over by the British Army. Washington ordered the Grand Union flag hoisted above his base at Prospect Hill. It had 13 alternate red and white stripes and the British Union Jack in the upper left-hand corner (the canton).

In May of 1776, Betsy Ross reported that she sewed the first American flag.

On June 14, 1777, in order to establish an official flag for the new nation, the Continental Congress passed the first Flag Act: “Resolved, That the flag of the United States be made of thirteen stripes, alternate red and white; that the union be thirteen stars, white in a blue field, representing a new Constellation.”

Between 1777 and 1960, Congress passed several acts that changed the shape, design and arrangement of the flag and allowed for additional stars and stripes to be added to reflect the admission of each new state.

  • Act of January 13, 1794 – provided for 15 stripes and 15 stars after May 1795.
  • Act of April 4, 1818 – provided for 13 stripes and one star for each state, to be added to the flag on the 4th of July following the admission of each new state, signed by President Monroe.
  • Executive Order of President Taft dated June 24, 1912 – established proportions of the flag and provided for arrangement of the stars in six horizontal rows of eight each, a single point of each star to be upward.
  • Executive Order of President Eisenhower dated January 3, 1959 – provided for the arrangement of the stars in seven rows of seven stars each, staggered horizontally and vertically.
  • Executive Order of President Eisenhower dated August 21, 1959 – provided for the arrangement of the stars in nine rows of stars staggered horizontally and eleven rows of stars staggered vertically.

Today the flag consists of thirteen horizontal stripes, seven red alternating with 6 white. The stripes represent the original 13 colonies, the stars represent the 50 states of the Union. The colors of the flag are symbolic as well: Red symbolizes Hardiness and Valor, White symbolizes Purity and Innocence and Blue represents Vigilance, Perseverance and Justice.

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Supporting our Community with Some Green…Golf Greens, That Is!

Golf-Des1Over the last couple of months, we were honored to participate in two golf tournaments that raised money to support good causes in our Phoenix community and throughout our state.

The Arizona Bar Foundation’s Drive Fore Justice Golf Tournament happened on May 20th at the Moon Valley Country Club. Our bank’s Rich Endicott and Doug Metzger as well as two of our clients, Court Rich and Bill Harter, golfed alongside nearly 100 judges and lawyers in the Bar Foundation’s third annual golf tournament to support the Foundation’s mission of “promoting access to justice for all Arizonans.” We also contributed by sponsoring one of the tournament holes.

The Bar Foundation’s many programs include:

  • Modest Means Project – in partnership with the State Bar of Arizona, providing a low-cost, one-hour meeting with an attorney for people who don’t qualify for free legal service but cannot afford full-price rates.
  • Military/Veteran’s Legal Assistance Project – in partnership with the State Bar of Arizona and with support from the Arizona Supreme Court, providing legal assistance to active military and veterans.
  • Online Pro Bono Project –legal services provided by answering questions over legal help websites org, lawforseniors.org and azlawhelp.org.
  • Wills For Heroes Arizona – in partnership with the State Bar of Arizona and in affiliation with the Wills For Heroes Foundation, providing free estate planning legal services to Arizona’s first responder personnel.
  • Law-Related Education Programs – various opportunities to teach children in grades K- 12 about the law.

This foundation does important work to bring legal rights to all Arizona citizens and offer plenty of volunteer opportunities.  Check out the Arizona Foundation for Legal Services & Education website to learn more.

In late April, we also took part in the Arizona Petroleum Marketers Association Foundation’s (APMA) 2017 Scholarship Golf Tournament at McCormick Ranch Golf Club. Since 2007, the Foundation, for one of the largest trade associations of its kind, has awarded over 60 scholarships, valued at over $300,000. Scholarships are awarded to APMA member companies’ employees and their children. According to their website, “In 2016, nine students received scholarships with a total value of $44,000….”

The Foundation has a long track record of commitment to education and support for members’ families. According to the APMA website, its members “supply billions of gallons of fuel and tons of related products annually to Arizonans. These businesses provide fuel and lubricants to the vast majority of commercial end users, including farmers, construction firms, and local and state governments.”

The Biltmore Bank of Arizona works with many local energy companies, providing a full array of banking services, and is proud to support this important part of the Arizona economy.

We had a great time lending our support by golfing, as well! Our bank’s Rich Endicott, Todd Leveen and Doug Metzger, as well as our client Bill Harter, made up our fabulous foursome at the scholarship tournament, and Biltmore sponsored one of the tournament holes as well. Biltmore banker Desirae Outcalt was also on hand to lend her support.

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Our Day at Junior Achievement’s “JA You’re Hired!” Event

Jr Achievement

Imagine that you’re about to graduate from high school, but you’ve learned very little about how to land a job, including how to network, compose a resume, dress for an interview and much more. Most of us probably once found ourselves facing this exact scenario.

Lucky for them, some students get the preparation they need by participating in Junior Achievement’s JA You’re Hired! program. And fortunately for us, some of our team members from The Biltmore Bank of Arizona got to help those students develop the work-readiness skills required to transition from school into the work world.

The You’re Hired! program includes a rigorous, 10-session classroom curriculum led over several weeks by Junior Achievement volunteers, and it culminates in a half-day JA You’re Hired Challenge. This year’s Challenge, where our staff members Jeremy King, Desirae Outcalt, Darlene Esquerra, Todd Leveen, Bryan Ellisor and Nathaniel Spatz helped out, included more than 500 students from Phoenix-area high schools, all of whom had completed at least five of the ten preparatory classes.

The day began with a few schools participating in an interview workshop sponsored by The Biltmore Bank of Arizona. We asked the students questions similar to what someone interviewing for a teller or personal banker position with our bank would be asked. Career coaches guided the students through interview skills, like showing up early, making eye contact, shaking hands, researching the company in advance and more. Students who participated in this workshop had a definite advantage during the interview challenge later in the day.

Once all 500-plus students had arrived and convened in the large ballroom, they were tasked with a networking challenge. “A lot of the kids were quiet and shy coming off the buses, but they were running all over the room to meet people by the end of this challenge,” said Jeremy.

The students had one hour to meet as many of the 200 businesspeople volunteers as possible. Each had a bingo card with squares to fill in once they had met someone who met the criteria on the square – anything from someone who owns their own business to someone who speaks another language. The students were required to conduct themselves in a business-like fashion, so they had to introduce themselves and initiate conversation to find out the answers for their bingo cards.

Jeremy, who was volunteering for his second year at JA You’re Hired!, this time as an organizer as well as volunteer, was impressed by the number of kids who were already planning the trajectory of their future careers. “We even told a few of the kids that they were welcome to call us to interview for a job in the future,” he said.

After the networking challenge, where Desirae, Todd, Bryan, Nathaniel, Darlene and Jeremy all volunteered, the students participated in a creative marketing challenge, where they had to construct a product from loose materials in a box and develop an ad campaign; a STEM challenge, where they were tasked with figuring out math problems and puzzles; an interview challenge to test and hone their skills; and a thinking-on-your-feet challenge with real-life dilemmas to solve. The final challenge, called dress for success, caught the students off guard when they learned that select spies had been assessing their business attire at the networking event with the goal of presenting awards to the best-dressed school as well as best dressed boy and girl.

It was a tremendous day for these students, who learned very practical career skills, and for the volunteers who had a chance to give so many Phoenix-area kids a leg up in the business world.

We’d like to extend a special thank you to Todd, who serves on the Junior Achievement of Arizona board of directors and to Jeremy for working more than half a year on the JA You’re Hired! planning committee.

While we may not always think of ourselves as role models, it’s clear that you instantly become one when you volunteer at a Junior Achievement event. The business skills we come to take for granted can make all the difference in the world when you teach them to a young person. To find out more about how you can volunteer with Junior Achievement, visit their website here.screen-shot-2016-09-13-at-11-07-51-am

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Biltmore Bank Bringing Value to the Self-Storage Industry

Self-storage Ben;Devin;Ryan;Desirae;Todd

(l to r) Ben Price, Devin Jackson, Desirae Outcalt and Todd Leveen work The Biltmore Bank of Arizona booth at the National Self Storage Association convention in Las Vegas.

At The Biltmore Bank of Arizona, we aim to be a resource for business owners, trade organizations and investors who are seeking information on financing options in the self-storage industry. For construction, purchase or refinancing, we have conventional and SBA options.

As members of the Arizona Self Storage Association and the nationwide Self Storage Association, we stay up-to-date on the latest trends, laws and other concerns affecting the industry. More importantly, we listen to our self-storage clients to ensure that we understand their biggest challenges so that we can deliver the right combination of banking services and advice to help them achieve their goals.

Whether you’re new to the industry, growing your business, renovating your property or considering entering the market for the first time, we’ve compiled a few tips you may find useful when considering the investment.

Acquisitions- Bring your banker, accountant and perhaps your attorney into the transaction early in the process.

  • Your banker can help you evaluate the financial performance of the property and/or business and help define the size of the loan the property will support through the cash flows it generates.
  • Your accountant can help assess tax considerations.
  • Your attorney will help you prepare and review the purchase contracts.

Construction- Finding a good general contractor is key to any successful new build or renovation. Most bankers who understand the market can help you find a number of qualified contractors. Finding contractors that have experience building self-storage projects is a good first step in preparing your budget. Your banker can help you figure out how much bank debt the project will support.

Self-storage Tiffany, Devin, Nathaniel, Ryan

Although this information may seem obvious, don’t forget to consider the security and safety features of your self-storage property, as well as other factors that may affect your project’s financial projections, including the property’s ingress/egress configuration and whether any of the storage units are climate controlled.

Above all, start working with your bank professional early in the process. Please feel free to reach out to a Biltmore Bank representative. We have the expertise to assist you with your self-storage industry questions. Warm regards from all of us at the Biltmore, and we will see you at the next self-storage convention.

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Douglas Metzger Joins The Biltmore Bank of Arizona

Metzger Douglas cropped 300x300 03_2017We’re always looking for top achievers to provide the best service to our clients. We’re happy to have found one in Douglas Metzger, who has just joined The Biltmore Bank of Arizona as Senior Vice President/Senior Relationship Manager. He is responsible for supporting and expanding client relationships and providing our clients resources and products they need to support their businesses.

Previously, Doug worked for M&I Bank/BMO Harris Bank in Phoenix as a relationship manager and team lead and for First Interstate Bank/Wells Fargo Bank, also in Phoenix, before that. He has extensive experience working with machining and construction companies but has also worked with a wide range of industries represented in the Phoenix market.

“Our bankers have a deep understanding of Phoenix business,” said Rich Endicott, president of The Biltmore Bank of Arizona. “Doug’s history banking local businesses and his community ties further strengthen our bank.”

Doug spent 10 years as chairman of Friendship Retirement Corporation’s foundation, an organization that provides a broad continuum of high quality senior services. He is a graduate of the banking management program at Pacific Coast Banking School in Seattle, Washington and currently resides in Glendale.

“I’m looking forward to leveraging my deep banking experience in the Phoenix market to help grow The Biltmore Bank of Arizona and spread the word about its services,” said Doug.

Some of you may know Doug from his years of membership in Glendale Chamber of Commerce or the Greater Phoenix Chamber of Commerce. If you like to hit the links, you might spot him there, too, though this golf fan says his favorite courses are in Montana, where he loves to visit and play with his dad. Also a fisherman, Doug recommends the fishing spots along Mogollon Rim in Arizona, where he says the lakes and trout streams are remarkable.

We think we’ve made a great catch in adding Doug to our team, and we hope you have a chance to meet him soon.

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March Madness at The Biltmore Bank of Arizona

March Madness

It was madness at The Biltmore Bank of Arizona again…March Madness, that is! We hosted our 4th annual March Madness event on March 17, spending a fun, basketball-filled day at The Golf Tankscreen-shot-2016-09-13-at-11-07-51-am to kick off the NCAA Men’s Basketball Tournament with 300 clients and colleagues.

This marked our third year at The Golf Tank, which features eight big-screen televisions, shuffle board, billiards, foosball, ping pong, putting greens, darts, poker and a state-of-the-art golf simulator. We also rounded up food trucks from The Maine Lobster Lady, Mustache Pretzels, Frosted Frenzy, Flyin Hawaiian, Rock-a-Belly and Luncha Libre for a remarkable spread of delicious lunch and snacks.

BB Swag bagThroughout the event, we raffled off nine different prizes, including Biltmore Bank Titleist Golf Balls, Phoenix Suns tickets and a leather wine tote, complete with a bottle of wine, of course! One of our event sponsors, Old Republic Title,screen-shot-2016-09-13-at-11-07-51-am hosted a “Closest to the Hole,” game and the winner chose between an Apple Watch or Android Watch. Rose Law Groupscreen-shot-2016-09-13-at-11-07-51-am and People’s Mortgage Companyscreen-shot-2016-09-13-at-11-07-51-am also sponsored our March Madness event.

This fun, casual event was a great way to make professional connections, compare brackets and get to know each other in a laid-back environment. Thanks to everyone who participated.

As usual, the NCAA Men’s Basketball Tournament had its upsets, its triumphs and no shortage of hard work. Sounds a bit like business, doesn’t it? We’re always grateful to our clients for letting us be part of their remarkable teams.

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We’re celebrating 15 consecutive 5-Star ratings from BauerFinancial

march bauerIndependent rating and research firm BauerFinancialscreen-shot-2016-09-13-at-11-07-51-am has released its March 2017 bank ratings, giving Grandpoint Bank and its divisions, The Biltmore Bank of Arizona, Bank of Tucson and Regents Bank, a fifteenth consecutive quarterly 5-Star rating for strength, stability and soundness.

Based on December 31, 2016 financial data filed with the government, only banks BauerFinancial considers to be the strongest in the nation earn the 5-Star rating. Four- and five-star banks appear on BauerFinancial’s Recommended Report.

BauerFinancial has rated banks since 1983 and is regarded as “the nation’s bank rating service.” Banks cannot pay to be rated nor opt out of being rated.

Criteria for earning the 5-Star rating include the strength of the institution’s capital ratios, profitability/loss trends, the level of delinquent loans and repossessed assets, the market versus book value of the investment portfolio, regulatory supervisory agreements, the community reinvestment rating (CRA) and liquidity.

Thank you to all our wonderful clients for your business and your trust. We’re a 5-Star bank because we work with 5-Star clients.

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